Knowledge base

Tutorials, explainers and answers to your questions — everything you need to master Archibou.

Sovereign cloud: what is it?

Sovereign cloud ensures your data is hosted in a specific country, under its jurisdiction, away from foreign extraterritorial laws.

GDPR: why it concerns all of us

The General Data Protection Regulation (GDPR) is the foundational text for personal data protection in Europe. It concerns every citizen and every business.

3-2-1 backup strategy: how to never lose your data

The 3-2-1 rule (3 copies, 2 media, 1 offsite) is the simplest method to protect your data. Learn how to apply it with Archibou.

Can I change my plan or cancel my subscription at any time?

Yes! You can switch between plans in one click from your customer portal, with no extra fees. You can also cancel your subscription at any time.

Are my data truly secure and private?

Absolutely. Your data is: - Hosted in France, under French jurisdiction (no US CLOUD Act) - Encrypted in transit and at rest - Never analyzed, sold, or used for advertising purposes

What payment methods are accepted?

You can pay by bank card via our European partner **Mollie**, 100% secure. No hidden fees, and you can cancel at any time.

How many photos can I store with 100 GB?

Approximately 15,000 photos in original format (high-resolution JPEG). Perfect for backing up your family photos and videos.

How does photo sync work?

Install the Archibou mobile app, enable automatic backup, and your photos will be synced in the background to our French servers. Check our dedicated tutorial for more details.

Why choose Archibou over Google Photos?

Archibou is hosted in France, strictly complies with the GDPR, does not compress your photos, and claims none of your data. An ethical alternative to the tech giants, starting at €2/month.

Does Archibou work like Google Photos?

Yes. The Archibou Photo app automatically backs up your photos while keeping them in original quality and hosting them in France, under European jurisdiction.

Why does Google Photos compress my quality?

Since 2021, Google Photos applies automatic compression even in "Storage saver" quality. Your photos lose definition, especially RAW and high-resolution files. With Archibou, your photos stay in original quality.

Which Android app for my photos?

Use the Archibou Photo app (coming soon) or the compatible Nextcloud app. Both offer automatic backup from your phone.

How do I get my photos back from Google Photos?

Use **Google Takeout** to export all your photos, then import them via WebDAV or the app in your Archibou space. Our team can help if needed.

Is Archibou really free like Google Photos?

Starting at €2/month, Archibou does not compress your photos, does not censor you, and respects your privacy. A transparent price for a sovereign service, with no ads or data resale.

Using Archibou on the web

Install Nextcloud to sync your documents on PC and Mac with Archibou

Install the Nextcloud desktop client to automatically sync your Archibou files on Windows, Mac, or Linux.

Install and use the Archibou Photo mobile app

Install the mobile app to automatically back up your photos and access your files from your smartphone.